Frontline is England's largest children's social work charity. Its mission is to protect children at risk of harm and support vulnerable families by transforming the social work profession. Currently a 150-person organisation on an exciting growth trajectory, planning to expand to 250 employees over the next 12 months. They're looking for a People Coordinator to join their team on a 12-month fixed-term contract with potential to go permanent. Based at Russell Square or Kings Cross in London on a hybrid basis (two days per week in the office), this role offers £32,727 per year and reports to the People Operations Lead. The successful candidate will be at the heart of all people activity, from recruitment and on-boarding through to learning and development, providing essential HR administration support and serving as the first point of contact for people-related queries.
 
In the first 6 months, the role will be heavily Recruitment focused, and your role will be to:

• Coordinate recruitment activity across the organisation, ensuring vacancies are are advertised on appropriate platforms and recruitment processes progress within agreed timescales.
• Manage recruitment administration on the Applicant Tracking System, including scheduling interviews, liaising with candidates and maintaining accurate recruitment records and trackers.
• Act as a key point of contact for candidates and hiring managers throughout the recruitment process, delivering a positive and inclusive experience
• Coordinate reasonable adjustments for candidates and support the organisation's commitment to equitable and inclusive recruitment practices
• Maintain recruitment trackers and produce regular recruitment reports, ensuring data is accurate and up to date to support monitoring and continuous improvement. 

Following a period of growth and heavy recruitment, the role will become broader and more Generalist, covering on-boarding, learning and development and HR Administration
 
On-boarding

• Support the People Officers in coordinating on-boarding activities for new starters, ensuring a smooth and welcoming transition into the organisation
• Prepare offer documentation and coordinate pre-employment checks, including references, DBS checks and right-to-work verification.
• Coordinate induction schedules, meetings and introductory sessions with managers and key stakeholders
• Maintain accurate records relating to new starters within HR systems and personnel files. -

Learning and Development

• Coordinate learning and development activities for the organisation, including sending training invites, tracking attendees, updating the training tracker and administering the training evaluation process;    -Raise purchase orders and process administrative requirements relating to training activities and external providers
• Support the L&D Manager with updating training content for internal training

General Administration

• Act as a first point of contact for routine People Team queries, providing a professional and responsive service
• Maintain accurate and up-to-date employee records, including absence, leave and other employment information, ensuring data integrity and confidentiality
• Support the People Officers with payroll administration, including preparing and checking information to ensure accurate and timely processing
• Support the implementation of a new HR system, including data preparation, migration and testing, and assist the People Officers with integrating the system into day-to-day processes
• Provide administrative and coordination support for People Team projects and initiatives, helping to ensure activities are organised and delivered within agreed timescales
• Identify opportunities to improve administrative processes and ways of working, contributing to a more efficient and effective People Team service.

The role is a fantastic development opportunity for someone with a genuine interest in building a long-term HR career, and a unique chance to secure  mentorship from an experienced People Operations Lead.
 
Preferred Requirements

• Solid HR administration experience, including drafting letters, managing payroll spreadsheets, and handling general HR queries
• Proven recruitment experience, from posting job adverts through to supporting the full hiring process
• Hands-on on-boarding experience and the ability to coordinate training scheduling and delivery
• Strong organisational skills with the ability to manage a busy inbox, prioritise multiple requests, and implement systems that keep things running smoothly
• A collaborative, solutions-focused mindset with genuine interest in developing people and supporting their career progression

Preferred Qualifications

• CIPD Level 3 or Level 5 qualification (desirable but not essential; experience is prioritised)
• Background in the charity sector (a plus, but not required)
• Experience in a fast-growing or scaling organisation