Operations Officer

Vercity is looking for a confident, highly organised Operations Officer to play a pivotal role in the management of our project at the West Middlesex University Hospital.

This is a role for someone who thrives in fast-moving, complex environments, enjoys working at the heart of operational decision-making, and can balance strong stakeholder engagement with disciplined contract and performance management.

Reporting to the General Manager, you'll provide hands-on management & administrative support across all aspects of project delivery, ensuring our contractual, financial and statutory obligations are met. You'll act as a central point of coordination between authorities, service providers and internal teams — keeping performance, governance and communication on track.

Key responsibilities
  • Supporting delivery and compliance with the Project Agreement, finance documents and sub-contracts
  • Coordinating office communications, documentation and record management
  • Supporting service provider performance monitoring across hard and soft FM
  • Assisting with insurance and legal claims management documentation
  • Organising and supporting stakeholder meetings, committees and site reviews
  • Producing high-quality Board packs to agreed standards and timelines
  • Acting as a trusted operational partner to the General Manager(s)
The successful candidate:
  • First class administration and support skills with excellent attention to detail
  • Confident and professional organiser and communicator
  • Strong interpersonal skills with the confidence to engage senior stakeholders
  • Excellent written, presentation and organisational capability
  • Comfortable working to deadlines in fast-moving, multi-stakeholder settings
  • Experience in a healthcare setting, SPV contract or similar would be an advantage
On Offer:
  • A competitive salary and benefits package
  • Enhanced pension scheme
  • 30 days holiday + BH
  • Working as part of a dedicated, site-based team
 
If you enjoy working in a structured, fast‑paced environment and want to develop your career in a market-leading company, we'd love to hear from you.  Please apply ASAP for a confidential discussion and a detailed job description.
  
For nearly 30 years Vercity has been the UK's leading provider of Asset and Infrastructure projects in the public sector, and an MSA leader in the SPV space. We are passionate about managing infrastructure to improve the lives of users and create a positive legacy in their communities. And that extends to offering great opportunities and environments for our people to thrive. Our values are: Making a difference through Integrity, Collaboration and Professionalism - and we apply and work to them in every project and every team.
JobAdder.com