Application Support Developer (AU Education, WFH)

Schedule: Monday to Friday (6:00AM - 3:00PM PHT)

What are we looking for?
  • Solid understanding of software development principles, cloud-native architectures, application design patterns, Test-Driven Development (TDD), Behavior-Driven Development (BDD), and automated testing practices.
  • Experience with DevOps practices including Continuous Integration and Continuous Deployment (CI/CD), infrastructure as code, process automation, application monitoring, and release management.
  • Knowledge of cybersecurity principles and secure application development practices, including authentication, authorization, encryption, identity management, and security protocols.
  • Demonstrated experience across the following technical areas:
    • Backend Development: .NET Framework, .NET/.NET Core, C#, API development, RESTful services, OpenAPI/Swagger, SOLID principles, KISS, YAGNI, and Test-Driven Development (TDD).
    • Frontend Development: JavaScript, Node.js, React, React Native, Next.js, HTML5, and CSS3.
    • Cloud Technologies: Microsoft Azure fundamentals, Azure Functions, Azure Application Insights, Azure Logic Apps, Azure Storage, Azure Service Bus, and Azure API Management.
    • Security & Identity Management: Identity and Access Management (IAM), Authentication and Authorization, JWT Tokens, and Microsoft Entra ID (Azure AD).
    • Data & Reporting: Relational database concepts, Microsoft SQL Server, NoSQL databases, data extraction and reporting, SSRS, Power BI, Azure Data Factory, and Microsoft Fabric Lakehouse.
    • DevOps & Source Control: CI/CD pipelines, Git, code branching strategies, release management, and deployment automation.
    • Artificial Intelligence Tools: Microsoft Copilot and Claude.
    • Microsoft Productivity Platforms: Microsoft 365 and Microsoft Power Platform.
    • Agile Delivery Practices: Agile methodologies, Scrum, and Kanban.
    • Mobile Technologies: Apple iOS and Android application development, API integrations, and real-time push notifications.
What will you do?
  • Provide application support, troubleshooting, and incident resolution in line with agreed service levels.
  • Develop, maintain, configure, and enhance applications following coding standards and best practices.
  • Prepare and maintain technical documentation, support guides, and knowledge base articles.
  • Monitor application performance, availability, and security, and proactively address issues.
  • Participate in code reviews and contribute to continuous improvement of development practices.
  • Collaborate with business stakeholders, internal teams, vendors, and third-party providers to deliver effective solutions.
  • Support CI/CD, automation, and DevOps initiatives to improve system reliability and delivery efficiency.
  • Ensure compliance with security, governance, and software development standards.
  • Identify opportunities for application modernization, process improvement, and automation.
  • Provide on-call or after-hours support when required to ensure business continuity.

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Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
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