General Manager Cinema, Entertainment (Jakarta)

Job Title: General Manager - Cinema Group
Job Location: Jakarta
 
Job Summary:
As the Cinema Group enters a high-growth and expansion phase, the CEO is seeking a General Manager to assume full day-to-day leadership and operational control of the business.
 
Your core mandate is to professionalize and scale the organization—embedding a strong culture of ownership, accountability, and execution excellence. This role marks the transition from founder-led oversight to a structured, high-performance operating model, while preserving the brand's innovative and trend-setting DNA.
 
You will be accountable for delivering the growth objectives defined by the CEO and CFO, ensuring that every cinema operates with disciplined efficiency, consistency, and customer-centric innovation.
 
Key Responsibilities:
  • Operational Leadership & Governance
    • Take full ownership of all Department Heads (HODs), driving performance through clear accountability, structure, and leadership presence.
    • Ensure all functions operate independently and effectively without ongoing CEO intervention.
    • Establish a performance-driven culture with clear KPIs, reporting cadence, and follow-through.
  • Standardization & Scalable Expansion
    • Lead the development of standardized templates for cinema build-outs, including design, materials, and operational layouts.
    • Eliminate inefficiencies in the expansion process by creating repeatable, cost-effective rollout models.
    • Ensure all new locations are delivered on time, on budget, and to brand standards.
  • Financial & MIS Excellence
    • Own the full P&L with strong discipline over costs, margins, and cash flow.
    • Prepare and present comprehensive Monthly MIS reports, providing clear insights on financial performance, operational efficiency, and growth trends.
    • Partner closely with the CEO and CFO on forecasting, budgeting, and performance optimization.
  • Digital Growth & App Strategy
    • Drive the transformation of the mobile app into the primary booking and engagement platform.
    • Oversee improvements in UX/UI, loyalty mechanics, and in-app features to increase usage, retention, and direct bookings.
    • Track and optimize app performance metrics as a core growth lever.
  • Product Innovation & Marketing Execution
    • Lead the rollout of modern product offerings, experiences, and marketing initiatives that strengthen community engagement and brand relevance.
    • Balance innovation with operational discipline, ensuring all initiatives are scalable and commercially viable.
  • Performance & Growth Delivery
    • Deliver against defined KPIs, including Admissions growth, F&B revenue per head, and operational cost efficiencies across the group.
    • Ensure consistent execution and continuous performance improvement across all locations.
Requirements:
  • The Integrator
    • Proven ability to translate a founder's vision into structured, repeatable systems and processes.
    • Strong operator mindset with a passion for "running the ship" and building execution discipline.
  •  Change Leadership
    • Demonstrated experience leading teams through organizational transitions or reduced founder involvement.
    • Firm on standards and deliverables, while earning trust and commitment from long-tenured teams.
  • Commercial & Financial Acumen
    • Deep experience managing P&Ls, MIS reporting, and performance optimization.
    • Strong understanding of operational fundamentals as the foundation of sustainable growth.
  • Project & Expansion Expertise
    • Experience managing multi-unit retail, cinema, or hospitality rollouts with a focus on standardization and speed-to-market.
  • Customer & Digital Orientation
    • Strong awareness of consumer trends and digital engagement.
    • Ability to bridge traditional operations with modern, digital-first customer experiences.
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