Our Client

Our client is a prominent NSW Government environmental regulatory organisation responsible for protecting the environment, safeguarding public health and promoting sustainable environmental practices across New South Wales.

Operating statewide, the organisation works collaboratively with government agencies, industry stakeholders, local councils and communities to strengthen environmental compliance, manage contaminated land and deliver effective regulatory outcomes.

Employees benefit from a purpose-driven workplace, professional development opportunities and the chance to contribute to environmental protection initiatives that positively impact NSW communities.

Why Contract With Us

At Charter Diligence, we go beyond just placement — we support our contractors with practical benefits that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets, offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn’t always align with a pay cycle — and we're here to help when it matters most. Well, ask around if they’re already a Charter Diligence Contractor — chances are, they’re already benefiting from the support we provide.

About the Role

Charter Diligence is seeking a highly organised and detail-oriented Operations Officer to support a significant environmental regulatory information management initiative within a NSW Government organisation.

The successful candidate will play an important role in reviewing, validating and improving environmental compliance records, with a particular focus on contaminated land information and regulatory databases.

Working alongside experienced environmental specialists and regulatory officers, you will contribute to improving data accuracy, maintaining statutory records and supporting the delivery of environmental protection programs.

This opportunity is particularly suited to candidates with experience in government administration, regulatory operations, database management, compliance coordination or environmental program support.

Contract Details

Position: Operations Officer
Pay Rate: $57.66 per hour + superannuation
Location: Parramatta NSW
Working Arrangement: Primarily office-based, 3–5 days per week
Start Date: ASAP
Duration: 4 months
Working Hours: 35 hours per week, 7 hours per day

Key Responsibilities

• Review, audit and update environmental regulatory records to maintain accuracy, completeness and compliance with established standards.
• Support the maintenance and improvement of contaminated land information systems, including public registers and internal regulatory databases.
• Conduct data validation, identify discrepancies and coordinate corrections to improve the reliability of environmental information.
• Assist with reviewing and maintaining records within the Environmental Protection Authority Contaminated Sites (EPACS) database.
• Analyse complex datasets and identify missing, inconsistent or outdated information requiring further investigation.
• Support the implementation of operational work plans, administrative processes and environmental compliance improvement initiatives.
• Assist regulatory officers with information management activities relating to contaminated land and environmental protection obligations.
• Prepare accurate reports, correspondence, briefing notes and progress updates for senior officers and management.
• Maintain organised electronic records, supporting documentation and audit trails in accordance with government recordkeeping requirements.
• Liaise with internal stakeholders to clarify information, resolve data quality issues and coordinate database updates.
• Assist in reviewing operational procedures, guidelines and administrative practices to identify opportunities for improvement.
• Support regulatory compliance activities and contribute to the effective delivery of environmental protection programs.
• Monitor assigned tasks, manage competing priorities and ensure project milestones are achieved within agreed timeframes.
• Apply quality assurance processes to ensure regulatory information is consistent, reliable and suitable for public reporting.
• Contribute to continuous improvement initiatives that strengthen operational efficiency, information governance and regulatory transparency.

About You

• Previous experience in government administration, regulatory operations, project administration, compliance support or a similar operational role.
• Strong experience reviewing, maintaining and updating complex databases, registers or information management systems.
• Excellent attention to detail, with demonstrated ability to identify data inconsistencies and maintain accurate records.
• Proficiency in Microsoft Excel, Word, Outlook and other Microsoft Office applications.
• Strong analytical, problem-solving and organisational skills, with the ability to manage large volumes of information.
• Experience undertaking data audits, quality assurance checks, records reconciliation or database cleansing activities.
• Ability to interpret operational procedures, regulatory guidelines and relevant legislative requirements.
• Strong written and verbal communication skills, including experience preparing reports, correspondence and management updates.
• Demonstrated ability to work independently while collaborating effectively with multidisciplinary teams.
• Ability to prioritise competing tasks, meet deadlines and adapt to changing operational requirements.
• Familiarity with NSW Government administrative processes, records management standards or regulatory frameworks will be highly regarded.
• Exposure to environmental regulation, contaminated land management, environmental compliance or public sector information systems will be advantageous.
• Experience using regulatory databases, document management systems or government recordkeeping platforms will be beneficial.
• Qualifications in environmental science, business administration, information management, public administration or a related discipline will be viewed favourably.
• Understanding of environmental legislation, including the Contaminated Land Management Act 1997 (NSW), will be advantageous.
• Willingness to complete mandatory government pre-employment screening, including criminal history checks where required.
• Must hold valid Australian working rights. Employer sponsorship is not available for this position.
• As a mandatory requirement for this contract role required by our client, applicants are kindly asked to complete a compliance check and upload their work rights verification at www.charterdiligence.com.au/portal. Incomplete submissions may not be considered. If you have any questions or need assistance with the process, please don’t hesitate to contact our team—we’re here to help.

Application Process

Due to the high volume of applications and the limited submission timeframe, we may not be able to contact all applicants. This is not a reflection of interest, but a result of operational constraints. As part of mandatory government contract requirements, priority will be given to candidates who have completed all necessary compliance checks. For applicants with privacy concerns regarding work rights verification submission, documents may be presented in person at our local offices for sighting.

We encourage candidates who are passionate about making a difference and possess the necessary experience and skills to apply. Please apply to this job post or submit your CV along with a cover letter detailing your qualifications and interest in the role to recruitment@charterdiligence.com.au. For confidential inquiries, contact our recruitment team at (02) 7208 7776 (Sydney), (03) 9001 7776 (Melbourne), (07) 3866 7776 (Brisbane), or (08) 6118 7776 (Perth).

Charter Diligence is an accredited recruitment agency for the Australian Federal Government and State Governments. We acknowledge the Traditional Owners of the lands on which we operate and pay respect to Aboriginal and Torres Strait Islander Elders past and present. Charter Diligence is a 100% Australian-owned equal opportunity and LGBTQIA+ equity consulting firm and recruitment agency that provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.

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