CLICK TO APPLY: 
https://adr.to/cdgiqai 

About The Role: 
As our Reception/Customer Service person, you will be the front face of our company and responsible meeting, & greeting customers as well as supporting our day-to-day operations remotely. As a Virtual Assistant, you will handle various administrative tasks such as managing calendars, handling emails, organizing files, and providing general support to team members. You will be expected to complete tasks with efficiency and professionalism while ensuring that operations run smoothly, including zoom meetings.
 
Your Main Assignment Responsibilities Will Include: 

• Serve as a point of contact for clients and visitors, offering a warm and professional welcome. 
• Serve as a point of contact for clients, vendors, and customers via phone, email, or live chat. 
• Handle inquiries and resolve issues or escalate as needed, maintaining a positive company image. 
• Manage and organize incoming emails, prioritizing urgent matters, and responding or forwarding as necessary. 
• Create and maintain organized digital filing systems (Onedrive, teams, excel, emails & jobadder etc.). 
• Data entry and database management  
• Assist social media advert administration 
• Share & monitor & respond to social media inquiries and messages (monitor Ai responses)
•  Collaborate with team members to coordinate tasks and resources as needed. 
• Handle confidential information with professionalism and discretion. 
• Provide administrative support to team members, helping with various tasks to enhance productivity.  
• Assist with other administrative duties as needed. 
• Must have excellent technical ability with systems eg jobadder, onedrive, adobe, powerpoint presentations, excel, word etc 
• Any ad Hoc tasks as assigned and needed by the client. 

 Qualifications:  

• Proven experience in a general virtual assistant or administrative support role.  
• Proven exeperience with handling recepttion meeting and greeting customers 
• Strong organizational skills and attention to detail.  
• Excellent written and verbal communication skills.  
• Proficiency with office software (Onedrive, Teams, Microsoft Office), CRM software, project management tools (e.g., Trello, Asana, Hubspot), and communication tools (e.g., Slack, Zoom). 
• Ability to multitask and prioritize effectively in a fast-paced environment, organized, disciplined 
• Strong interpersonal skills, proactive, communicative and the ability to work collaboratively with a team, team player and self motivated 

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