The Opportunity:
At Revo Fitness, we’re growing fast in WA, opening new clubs so more members can reach their health and fitness goals. What sets us apart? We keep the gym simple.
With our national growth in full swing, we are seeking a hands-on Area Manager to lead and develop our Club Managers and their member experience teams. You’ll report to our WA State Operations Manager and join a national crew of Operations Managers (Area Manager) who are all about getting the best out of their teams. You’ll partner with our HQ teams to bring our strategy to life in the clubs, and bring your club knowledge to the table so the teams shaping our direction are always in tune with what’s happening on the ground.
Your multi-site experience means you know facility management inside out, and your focus is making sure every member has a great experience every time they walk into a club. With excellent written and verbal communication, you’ll build strong relationships with people at every level of the business.
What will you be doing? - People Management: Through the clubs under your leadership, you’ll ensure our Club Managers’ experience enables them to succeed in their role and that their experience with Revo is seamless, well managed, and transparent. This includes leading the Recruitment, Onboarding, Performance Management, Leave Management, Health and Safety Compliance, Career Planning, and the Exit process.
- Member Experience: Our members’ experience is directly shaped by the way our team approach, help, and support both potential and new members in our clubs. Empowering our team to conduct these interactions in a way that aligns with our vision, mission, and brand values will enable a unique and rewarding experience for potential and current members.
- Facilities Management: A high-quality facility, together with well-maintained and hygienic, up-to-date equipment is critical to our members’ experience. This role is accountable for ensuring this is achieved through our Club Managers at all of our Clubs.
- Health and Safety: Actively seeking improvements and upgrades to ensure our facility and equipment are reviewed, quality controlled, and improved through various stakeholders including Club Managers and Health & Fitness. The safety of our Team and Members is critical, ensuring oversight and management of our regular WHS requirements.
- Reporting and Administration: For our business to succeed, monitoring and reporting of key metrics for club operations is critical to help ensure we’re making well-informed decisions moving forward. This role will be responsible for ensuring that administration and reporting processes for club operations are executed to a high standard.
What are we looking for in you? - Experienced multi-site leader managing multiple sites in an Area or Cluster Manager role or similar (4+ sites)
- A track record of coaching, developing, and mentoring management teams to perform at their best
- Strong facility maintenance knowledge and a commitment to a positive workplace health and safety culture
- Experience developing and implementing operational policies and processes that reflect best practice
- Confidence handling conflict resolution, performance management, and employment relations matters
- A customer-focused approach, with strong problem-identification skills and a solution-driven mindset to deliver an outstanding member experience
- Autonomous and always on the move, visiting clubs across your Perth metro portfolio (current driver’s licence and reliable vehicle required)
Who is Revo?
At Revo Fitness we are committed to making quality fitness accessible to all, with simple memberships, no hidden fees, and 24/7 access. We prioritise our members' needs and strive to deliver exceptional member experiences at every touchpoint. We're a local, Australian owned business that is rapidly expanding and always looking for passionate people to join our growing team.
Our Values: - We keep it simple
- We do what we do well
- We care about our people
- We are all about the experience
- We believe in raising the bar
What we offer? - A Competitive Salary and Benefits package
- Complimentary Revo membership for you and a friend or family member, because fitness is better together
- Onsite parking and end-of-trip facilities at Revo HQ, plus access to our on-site gym
- Career growth in a fast-moving business, with quarterly development sessions and a dedicated professional development budget
- The chance to make a real impact in a fast-growing Australian business with ambitious plans
- A team that celebrates together, with regular events and plenty of opportunities to connect across the business
- Paid parental leave, Vibe & Thrive Allowance access to our Employee Assistance Program (EAP) for confidential counselling and support, and exclusive employee discount
Ready to take the next step in your career and be part of a brand that's changing the Australian Fitness industry? Apply now.