Integration/Support Engineer.

About our company! 

Cafeto is a technology company specialized in software development for global organizations through nearshore outsourcing and software acceleration. We achieve this by applying our Dream.Build.Boost framework and leveraging our technology, processes, and top-class engineers. Our locations in Colombia, Australia, and the United States allow us to offer you a multicultural experience, working with expert teammates from all around the world!

Remote Job opportunity for Colombia and Mexico 

Why Join Cafeto?

✓ We love long term relationships! 
✓ We identify opportunities for you to improve technical, English & soft skills. 
✓ You will have access to technological learning platforms such as ACM, O'Reilly or Plural Sight. 
✓ Two-way growth: Within the client and within Cafeto. 
✓ Employee benefits packages based on needs rather than general ones.  
✓ Wonderful camaraderie environment with team activities.  
✓ Flexible culture and Work-Life Balance.  
✓ Incentive plans that allow you to earn extra income. 

Role purpose and responsibilities:

 - Reduce this work effort for internal engineers and leverage our existing partnership with Cafeto. 
- Provide this integration service to our customers.
- Customer integration using SAML SSO, we also have generic open APIs that customers routinely look for support to integrate with their systems.
- We are also in the process of initiating an OAuth SSO integration to the platform.
- Provide necessary integration documentation and guide customers for obtaining needed integration metadata and related information
- Coordinate with 1st and 2nd Level Support to understand reported issues and help to get to resolution.
- Report identified production bugs for development backlog, providing adequate background and information for replicating the issue/bug.

Required Education and Experience
- Basic Studies: Bachelor’s degree in Computer Science, or related engineering discipline.
- 3 years as a Java Developer with API Integration experience. 

Excellent Job Benefits 
Indefinite term contract
Above-average salaries 
Salary range according to experience.