Take on a rewarding role as a Client Service Manager based in Grafton, managing cleaning operations across government sites. With a strong focus on compliance, and service delivery, this full-time, permanent position offers a competitive salary package ($70k min + company car). Step into a dynamic environment where your expertise in managing teams and building client relationships will make an impact.
 
Salary: $70,000 - $80,000 + company car
Location: Grafton, NSW
 
Key Responsibilities:

• Manage and support a diverse team of cleaning staff, overseeing rosters and ensuring best practices are followed.
• Maintain professional relationships with clients, addressing operational needs and ensuring contractual obligations are met.
• Conduct toolbox talks, risk assessments, and incident investigations to ensure compliance with HSE regulations.
• Oversee service delivery to achieve performance targets and KPIs.
• Mentor and develop team members, supporting growth and succession planning.
• Contribute to continuous improvement initiatives and maintain quality standards.

About You:

• Proven experience in cleaning operations and managing teams in a dynamic environment.
• Current and valid Driver’s License, with the ability to obtain a NSW Working with Children Check and Police Clearance.
• Strong communication and leadership skills, with the ability to build relationships at all levels.
• Competency in conducting risk assessments and ensuring compliance with safety standards.
• Demonstrated ability to achieve KPIs and deliver exceptional service.
• Excellent time management and organizational skills, with the ability to work independently.

Benefits:

• Competitive salary with a fully maintained company vehicle, including fuel and toll expenses.
• Supportive and inclusive team environment.
• Opportunities for professional development and career progression.
• Flexible work arrangements, including occasional work-from-home options.

Ready to elevate your career? Apply directly!
 
Questions? Reach out to Laura O'Donovan at laura.odonovan@sandyou.com.au or call 0455 949 032 for a confidential discussion.

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