Join a leading provider of cutting-edge fire protection solutions with a strong presence in NSW & VIC.

My client design, manufacture, and distribute a wide range of fire curtain and fire rated window solutions trusted by industries worldwide.

We are seeking a dynamic and results-driven Service Sales Coordinator to join the team.

Job Description: Reporting into the State Sales Manager, you will play a pivotal role in assisting clients with Service Enquiries and repair.

Key Responsibilities:

• Processing service enquiries, repairs and call outs
• Liaising with commercial and building clients
• Using technical aptitude to assist with initial enquiries
• Work closely with the field team
• Processing service agreements and coordinating the sale of repairs
• Generate new service business.
• Build on the relationships with existing customers.
• Contact facilities manager and/or clients who are responsible for the servicing of products that have been installed to generate leads for Service.
• Prepare and submit quotes for service and maintenance agreements.
• Prepare quotes for call outs or repair works.
• Negotiating contract terms and closing the opportunity.
• Visit clients when required to understand their requirements, needs and the site conditions.
• Liaise with customers and handle service and repair enquiries and issues.
• Ensure that sales budgets and margins are achieved by actively seek new business.
• Monthly reporting and forecasting on service performance.
• Work closely with the Service Co-ordinator and assist where necessary.
• Develop and maintain asset registers for sites
• Maintain a strong understanding on the products offered by the company.
• Managing, mentoring and appraisal of assigned staff

Requirements:

• Strong internal relationship mgt skills
• Experience in data entry and input into database
• Technically minded
• Excellent communication, negotiation, and administration skills
• Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.
• Self-motivated and results-oriented mindset
• Previous experience in fire service industry with customer service experience in business-to-business dealings.
• Warm sales experience

Benefits:
 

• Opportunities for professional development and career advancement.
• Dynamic and collaborative work environment with a culture of innovation and excellence.

Salary guide $80-90k+super aligned with skills and experience.

Apply now - start ASAP

Contact: Gabrielle Clarke gabrielle.clarke@sandyou.com.au

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