Rental Coordinator

Drive success in equipment rentals with our client, a leader in providing solutions to the material handling industry. They are seeking a proactive and organised Rental Coordinator to plan, manage, and optimise their rental fleet. This role offers the chance to deliver exceptional service while fostering strong client relationships and operational excellence.

Salary: $70,000 + super
Work Type: Full-time, permanent, in-office
Location: Sunshine West, VIC 3020

Requirements

Proven experience in customer service and relationship management
Strong organisational and planning skills
Proficiency in computer systems and data entry
Exceptional communication and negotiation abilities
Self-motivated with a proactive approach to problem-solving
Team-oriented and adaptable

Responsibilities

Maximise utilisation of the rental fleet by fostering relationships with internal and external stakeholders.
Ensure rental equipment is maintained, dispatched, and returned in line with company procedures.
Provide exceptional customer service, managing on-hire and off-hire processes to exceed expectations.
Monitor equipment availability and collaborate with branch managers for future planning and inventory optimisation.
Maintain accurate invoicing, rental agreements, and transport records to uphold company standards.
Contribute to process improvements, reporting, and continuous enhancement initiatives within the rental department.
Ensure adherence to traffic management and workplace safety protocols while liaising with contractors.

Benefits

5 weeks annual leave for better work-life balance.
Fortnightly day off (FDO) option available.
Regular social events like monthly BBQs and Christmas parties.
Dynamic environment with professional growth opportunities.
Competitive salary and clear career progression.
Work with a team known for its positive culture and excellence.

Ready to join a team that values your expertise? Apply directly!
Questions? Contact Laura O'Donovan: laura.odonovan@ipa.com.au