General Manager – Quality and Assurance
Brisbane | Full-Time | Up to $180,000 + Super + Performance Incentives
- Lead compliance and quality in a reform-ready aged care innovator
- Oversee risk, governance, and workforce assurance for a national provider
- Shape sustainable, data-driven quality systems during sector transformation
About the Role Join a dynamic and forward-thinking care and support services provider as the General Manager of Quality and Assurance, leading compliance, risk, and workforce assurance across a platform-based organisation.
Reporting to the Chief Operating Officer – Quality and Operations, you will ensure organisational readiness for the support reforms, while overseeing quality systems across a large, distributed workforce and multi-state service network.
This pivotal role blends strategic leadership, operational excellence, and reform implementation, ensuring the company remains a leader in quality, compliance, and client safety.
Skills & Experience - 10+ years in senior compliance, risk, or quality leadership
- In-depth understanding of ACQS, Aged Care Act 2024, SIRS, and Support at Home.
- Proven success managing large-scale compliance frameworks across distributed or contractor-based workforces.
- Strong commercial acumen and regulatory judgement.
- Experience leveraging data, RegTech, and automation tools for quality improvement.
- Exceptional communication and stakeholder management skills.
Benefits - Competitive salary up to $180,000 + super + performance-based incentives.
- Hybrid work model – 4 days in the office, 1 day from home.
- Play a strategic leadership role in a sector undergoing major transformation.
- Opportunity to build data-informed, scalable quality systems for long-term impact.
- Collaborative and agile environment that values innovation and accountability.
To apply, please click the '
Apply' button to submit the most recent copy of your resume and cover letter. For more information please contact jordan.fox@blackroc.co
At BLACKROC Recruitment, we are committed to fostering diversity, equity, and inclusion.
We welcome applications from individuals of diverse backgrounds, including those with lived experiences.
If you require any adjustments during the recruitment process, please don’t hesitate to reach out to the above-mentioned BLACKROC Consultant.