Position: Import Product Manager
Location: Pinkenba
Type:  Perm, Full-time in office
   
Our client is a trusted leader in importing and distribution across Australia and New Zealand. Specialising in delivering high-quality, compliant products to the electrical and plumbing sectors, they combine strategic sourcing with rigorous quality standards to enhance product offerings and customer value. With a commitment to sustainability, certification integrity, and innovation, and continue to expand its imported product portfolio through strong supplier partnerships and market insight.
   
About the Role
We are seeking a strategic and detail-oriented Import Product Manager to lead the end-to-end import process, from identifying global sourcing opportunities to ensuring product compliance, managing logistics, and supporting brand development. This critical role will be integral to the Group’s commercial growth and supply chain excellence.
   
Key Responsibilities

• Product Identification & Evaluation
  Partner with commercial teams to assess cost-effective import opportunities and support new product category growth. Conduct comparative analysis between domestic and imported options and verify alignment with technical and compliance standards (AU/NZ, WELS, Modern Slavery, etc.)
• Supplier Identification & Management
  Engage international manufacturers, conduct factory assessments, nurture strong vendor relationships, and negotiate favorable terms and quality requirements.
• Product Development & Feedback
  Capture customer and performance feedback to drive improvements or new product development. Deliver product training to General and Branch Managers across regions.
• Quality Assurance & Compliance
  Ensure imported products meet Australian and international standards. Oversee pre- and post-shipment inspections including third-party QA testing, and maintain compliance records.
• Inventory & Logistics Management
  Oversee inventory across Riverview and PinkRiver warehouses, manage lead times, customs clearance, and broader logistics operations. Lead group buys and develop supply continuity strategies.
• Commercial Oversight
  Establish pricing aligned with margin targets, manage warranties/claims, and develop financial models for landed cost, TCO (Total Cost of Ownership), and ROI.
• Team Leadership
  Lead the Riverview warehousing team with effective rostering, training, performance reviews, and succession planning. Foster a culture of safety and accountability.
• Reporting & Communication
  Provide regular updates to the Group COO and stakeholders on key performance metrics. Collaborate with training and marketing teams to educate internal audiences on new products and compliance.
• Legal & Regulatory Awareness
  Stay abreast of international trade regulations, tariffs, and import/export compliance. Liaise with customs brokers and freight providers.
• Brand Development & Marketing Collaboration
  Work with Marketing to support the launch of their local house brand for imported products. Assist in branding, packaging, technical data sheets, and promotional materials.

Skills & Abilities

• Readiness to travel internationally at short notice.
• Proven experience in international sourcing, supplier negotiation, and contract management.
• Deep understanding of QA/QC, compliance standards, and Australian regulatory frameworks.
• Background in Electrical supplies preferred, experience in Plumbing supplies advantageous.

At BLACKROC Recruitment, we are committed to fostering diversity, equity, and inclusion.We welcome applications from individuals of diverse backgrounds, including those with lived experiences.If you require any adjustments during the recruitment process, please don’t hesitate to reach out to the above-mentioned BLACKROC Consultant.

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