Product Operations Manager - Home Care Packages

Are you a seasoned professional with deep expertise in Home Care Packages (HCPs)? We're seeking a strategic thinker who can hit the ground running—no need for hand-holding or basic training here.

What You'll Be Doing:
  • Collaborate directly with the founder to shape and execute product strategies that outpace competitors.
  • Serve as the linchpin between executive leadership and technology teams, ensuring seamless communication and execution.
  • Drive the development and enhancement of our self-managed HCP offerings, ensuring they meet the evolving needs of older Australians.
  • Analyse and refine business processes to enhance efficiency and client satisfaction.
What We're Looking For:
  • HCP Expertise: Proven experience with Home Care Packages is non-negotiable; you know the ins and outs without needing a primer.
  • Strong ability to dissect complex problems and devise effective solutions.
  • Exceptional stakeholder management and communication abilities.
  • A self-starter who thrives in a fast-paced, high-growth environment.
Why Join Us?
  • Rocket Ship Growth: Since launching in August 2020, we've achieved a remarkable 420% headcount increase and now boast over 200 employees. Our annual revenue has soared to an estimated $94.4 million, reflecting our rapid ascent in the industry.
  • Our innovative self-managed care model propelled us from 46th to 7th place in government funding rankings within a year, as noted by KPMG.
  • Play a pivotal role in shaping the future of home care services in Australia.
  • While based in Brisbane, we offer relocation assistance for the right candidate.
Please contact: Jason@blackroc.co or kacey@blackroc.co , Thanks all.
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