Contract Details: - Duration: 12 months (with view to extend another 12 months)
- Location: Sydney, Melbourne, Brisbane, Adelaide, Perth, or Darwin
- Work Arrangements: 2 days WFH per week
- Citizenship Requirement: Australian Citizenship is required for this role.
Company Overview BLACKROC is partnering with a major government-backed organization to help build out their Salesforce environments team. These contract roles will play a critical part in delivering platform stability, driving automation, and supporting business-critical Salesforce projects across the enterprise.
Role Purpose This opportunity is ideal for experienced Salesforce Administrators who thrive in complex environments. You’ll be responsible for executing advanced admin tasks, improving release processes, resolving platform issues, and mentoring junior team members while collaborating closely with cross-functional teams and vendors.
Key Responsibilities: - Maintain and execute environment and release plans
- Resolve Salesforce issues in collaboration with vendors and internal teams
- Automate platform management tasks and improve performance
- Oversee platform security and support ticket management
- Mentor others in the environments team and ensure strong documentation practices
Essential Skills: - Salesforce Administrator Certification (2+ years’ experience)
- Salesforce sharing/security experience (roles, profiles, permissions, etc.)
- Tools knowledge: Service Cloud, Data Loader
- Strong troubleshooting and documentation abilities
Desirable Skills: - ITIL Foundation, Agile/Scrum familiarity
- Experience with Jira/Confluence
- Interest in accessibility standards and best practices
Please note: This role is only open to candidates with Australian Citizenship due to security clearance requirements. Please click the 'Apply' button to submit your resume and cover letter. For more information please contact Usama at Usama@blackroc.co
At BLACKROC Recruitment, we are committed to fostering diversity, equity, and inclusion.
We welcome applications from individuals of diverse backgrounds, including those with lived experiences.
If you require any adjustments during the recruitment process, please don’t hesitate to reach out to the above-mentioned BLACKROC Consultant.