This is a hands-on content production role embedded in a product-led, Agile environment. You’ll be working with a cross-functional squad of designers, engineers, analysts, and testers to create, test, and deliver content-rich digital experiences across multiple platforms. 
 
Responsibilities:

• Build content pages across web and mobile applications using components within CMS platforms (Optimizely, WordPress).
• Ensure all content aligns with brand guidelines, UX principles, and Smart’s UI Design System.
• Optimise content for SEO best practices and collaborate on strategies to improve search visibility.
• Partner with Marketing, Legal, Sales, Operations, and external agencies for content creation, review, and approval.
• Actively participate in Agile ceremonies—scrums, sprint planning, retros, and backlog grooming.
• Support UAT and PVT testing to ensure content quality and functionality.

 Requirements:

• 2+ years’ experience in digital content production for web and mobile platforms.
• Proficiency with CMS tools (Optimizely, WordPress), Jira, and design handoff tools (Figma or Sketch).
• Solid understanding of UX/UI design principles and a keen eye for detail.
• Experience working in SaaS, financial services, or tech-led product environments.
• Ability to manage multiple tasks and priorities in a fast-paced Agile setting.
• Strong communication and collaboration skills, with experience working across diverse stakeholder groups.

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