Kanda is seeking an experienced Service Coordinator to deliver high-quality in-home care, with a strong focus on rostering and workforce coordination. As part of the Veterans and Aged Community Care Team, this role manages rosters, supports service delivery, and enables clients to live safely and independently at home

What We Offer

• Wellness initiatives and access to the Sonder wellbeing app – 24/7 support
• Access to an employee rewards hub providing savings and cashback across everyday purchases
• Monthly RDOs, giving an additional 12 days of leave per year
• Employee recognition initiatives, including gift vouchers for Employee of the Month and service anniversaries
• Enjoy free Orbit World Travel Club membership, $100 travel voucher, exclusive offers, and dedicated support for all your personal travel plans
• Genuine opportunities for career growth and progression

  Key Responsibilities

• Lead and support field staff to deliver safe, client-focused non-clinical care, working effectively within a team to ensure consistent service outcomes
• Coordinate rosters, shift allocations, and cancellations in an efficient and timely manner
• Maintain accurate client records and ensure daily visits are completed and properly documented, promptly escalating any handover concerns to the Clinical Team Leader
• Develop and maintain positive relationships with clients and their families
• Provide guidance and mentorship to staff, promoting professional and safe work practices
• Maintain accurate records to meet legislative, NDIS, and audit requirements

  About You

• Experience in community, aged, or disability care coordination
• Demonstrated capability in organisation, time management, and communication
• Compassionate and client-focused, with strong capability to guide and mentor staff
• Current valid Driver’s Licence, NDIS Worker Screening Check, and Working with Children Check

Want to chat about this role?
Reach out to Chelsea– Talent Acquisition Specialist 
Email: jobs@kandacare.com.au Phone: (07) 4111 1853

Kanda is committed to creating and maintaining a child safe organisation.

We’re dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren’t just welcome — they’re essential to who we are and what we do.

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