Kanda is seeking a passionate and experienced leader to oversee our Residential Care & Support programs in Cairns and Far North QLD. As Regional Manager, you will hold accountability for the leadership, performance and quality of Kanda’s residential care programs across the region.
  
This role is suited to an experienced leader who can balance operational excellence with people leadership in a complex, trauma-informed environment.

Key Responsibilities

• Hold full regional accountability for service delivery, workforce performance and financial outcomes across Kanda’s residential programs
• Provide strategic and visible leadership to multidisciplinary teams, including coaching senior staff and building leadership capability across the region
• Ensure the delivery of safe, high-quality, trauma-informed services through effective oversight, risk management and continuous improvement
• Lead regional compliance, incident and critical issue management, ensuring sound judgement, timely reporting and escalation where required
• Build and maintain strong, collaborative relationships with government departments, community partners and other key stakeholders to support sustainable service delivery and positive outcomes for young people
• Work closely with the General Manager to provide timely insights, performance reporting and strategic recommendations that support regional and organisational objectives

About You
To be successful in this role, you will bring:

• Demonstrated experience in youth services, residential care, child protection or a related human services environment at a senior operational or regional level
• Proven capability leading multidisciplinary teams in complex, trauma-informed settings
• Strong leadership presence with the ability to coach, influence and support leaders and frontline staff
• Sound understanding of compliance, risk management and governance within the sector
• Confidence managing operational and financial accountability across multiple sites
• A relevant qualification (Certificate IV, Diploma or Degree) in Child, Youth & Family Intervention, Social Work, Psychology, Education or a related discipline
• Current or willingness to obtain Working with Children Check and NDIS Worker Screening Clearance

What We Offer

• Competitive salary package
• A senior leadership role with genuine influence and decision-making authority
• Genuine opportunities for career growth and progression
• Wellness initiatives and access to the Sonder wellbeing app – 24/7 support
• Monthly RDOs, giving an additional 12 days of leave per year
• Flexible work arrangements to support work-life balance
• Access to an employee rewards hub providing savings and cashback across everyday purchases.  
• Employee recognition programs, including Employee of the Month and service awards

Our offices will close from 2:00pm on Wednesday, 24 December 2025, and reopen on Monday, 5 January 2026. While we encourage you to apply during this period, please note that response times may be slower over the Christmas break.


Want to chat about this role?
Reach out to Charlotte – Talent Acquisition Specialist 
Email: jobs@kandacare.com.au Phone: (07) 3445 2953

Kanda is committed to creating and maintaining a child safe organisation.

We’re dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren’t just welcome — they’re essential to who we are and what we do.

Apply Later