Kanda is seeking a detail-oriented Contract Rostering Officer to join our team. This full-time role, based in Bundaberg or Brisbane, is responsible for coordinating client rosters, managing daily scheduling tasks, and preparing timesheets for payroll and client claiming. You will play a key role in ensuring efficient workforce coordination and seamless service delivery across our programs

Key responsibilities

• Roster & Client Management: Effectively use the Rostering and Client Management systems to create client contracts, import rosters, and verify, match, and query information and data interactions.
• Shift Coordination: Manage shift variations, contingencies, and irregular hours, alongside the completion of daily tasks and timesheet processing.
• Data Integrity & Quality Control: Exercise general quality control on contracts-related data to ensure accuracy and consistency across systems.
• Administration & Support: Complete general administrative duties and tasks as required to support the smooth operation of the team and service delivery.
• Internal Collaboration: Work closely with internal teams to resolve queries, provide updates, and ensure processes run efficiently across departments.

  
About You

• Demonstrated experience in a similar role within the Community Services industry
• Understanding of relevant legislation, including the SCHADS Award, and NDIS Price Arrangements/Limits.
• Strong customer service and communication skills, both written and verbal.
• Proficient in Microsoft applications (Outlook, Excel, Word) and other web-based systems.
• Ability to problem-solve, multitask, and make sound decisions in a fast-paced environment.
• Hold or willing to obtain: Blue Card for Working with Children

  
What We Offer

• Opportunity to play a key role in ensuring smooth workforce coordination and supporting service delivery across Kanda.
• Hands-on experience with Rostering and Client Management systems, enhancing your operational and administrative skills.
• Wellness initiatives and access to the Sonder wellbeing app – 24/7 support
• Monthly RDOs, giving an additional 12 days of leave per year
• Flexible work arrangements to support work-life balance
• Employee recognition programs, including Employee of the Month and service awards
• Genuine opportunities for career growth and progression

  
Want to chat about this role?
Reach out to Charlotte – Talent Acquisition Specialist 
Email: charlotte.milic@kandacare.com.au Phone: (07) 3445 2953

Kanda is committed to creating and maintaining a child safe organisation.

We’re dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren’t just welcome — they’re essential to who we are and what we do.

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