Digital Operations Manager

Digital Operations Manager
- Sydney
- Hybrid working
- Permanent

We’re working with a well-established, growth-focused business in the consumer & wholesale space, looking for a Digital Operations Manager to lead systems, digital platforms, and operational technology across the organisation.
This is a hands-on role focused on improving efficiency, modernising systems, and supporting scale through better use of technology.

About The Role

You’ll take ownership of business-critical systems and digital platforms, with an immediate priority on leading a Cin7 (DEAR) and HubSpot integration. Working closely with operations, sales, marketing, and external partners, you’ll ensure systems are practical, scalable, and embedded into day-to-day workflows.

You’ll be joining more than a business - rather a small, passionate team of industry specialists who live and breathe great design and craftsmanship. Since 2012, the company has built its reputation on bringing the most interesting, high-quality products from world-leading brands to Australian and New Zealand designers, while growing its own private label collection with care and creativity.

What makes this role especially exciting is the opportunity to build something meaningful from the ground up. You won’t be one person in a giant machine - you’ll be part of a small team where your ideas matter, your work visibly shapes how our technology function grows, and you get to help build systems and processes that last. It’s a chance to blend technology leadership with real industry impact, helping a legacy business modernise and scale in a way that’s authentic to its collaborative and design-driven spirit.

Key Responsibilities
  • Lead Cin7 (DEAR) and HubSpot integration and ongoing system optimisation
  • Improve operational and warehouse workflows through smarter system use
  • Own website performance and support the move toward a B2B digital ordering platform
  • Manage IT infrastructure, cloud transition, hardware, and vendors
  • Oversee IT security, data protection, and backups
  • Deliver ongoing systems training across the business
  • Develop management reporting and operational insights
About You
  • 5+ years’ experience in a Digital Operations / Systems / IT role
  • Strong experience with Cin7 (DEAR) and HubSpot or similar platforms
  • Solid understanding of cloud infrastructure and IT security
  • Proven ability to lead system integrations and business-wide change
  • Hands-on, practical, and confident working with non-technical stakeholders
Apply Now

For more information, apply now or reach out directly to ryan@preacta.com

JobAdder.com