We’re proud to work with a long‑standing Australian business supplying a widely used commercial white‑goods product across multiple industries. With nearly 60 years of success, they’ve built a reputation not only for reliable products but for looking after their people.
Based in the south‑east industrial hub, this is a workplace where the team genuinely has your back. There’s good banter, shared wins, and plenty of hands jumping in when needed. People stay here for a reason.
This is a Monday to Friday, 7:30 am – 4:00 pm role that combines technical thinking, warehouse activity and customer support. Perfect for someone who likes variety, structure and learning on the job.
What you’ll be doing (variety is the point)
Technical & problem‑solving - Using diagrams and parts breakdowns to understand how components fit together
- Learning how to identify the right part for the right job
- Processing quotes, orders, invoices and system updates
- Cross‑checking information for warranty claims
- Managing service purchase orders
- Processing returns, credits and warranty paperwork
If you enjoy troubleshooting, understanding how machines work, or following step‑by‑step processes, you’ll enjoy this part of the role.
Hands‑on warehouse support - Picking, packing and dispatching spare parts with care
- Receiving inbound stock — checking, sorting and shelving
- Preparing parts kits for technicians and contractors
- Being on your feet, lifting, bending and staying active throughout the day
- Following WHS procedures at all times
Customer service & team support - Answering customer and internal enquiries via phone and email
- Providing order updates and clear information
- Sharing diagrams, forms and parts information when required
- Supporting stock takes and reporting discrepancies
You won’t be on your own — this team shares knowledge willingly and wants you to succeed.
Who this role could suit
This opportunity is ideal for someone who:
- Enjoys a warehouse or operational environment
- Has a technical interest or curiosity about how things work
- Takes pride in accuracy and following processes
- Values being part of a reliable, supportive team
- Wants stability, development and long‑term growth
You may come from a background such as:
- Warehouse or stores
- Customer service or trade counter
- Admin or service coordination
- Retail (especially technical or trade‑based)
- Trade assistant or mechanical exposure
- Or simply be someone ready for a more hands‑on, technical role
What you’ll need - Current Driver’s Licence (essential)
- Ability to pass a pre‑employment medical
- Police Clearance (or willingness to apply)
- Confidence using basic computer systems and Microsoft Office
Helpful but not essential: - Previous exposure to parts, inventory or ordering systems
- Forklift Licence
- MYOB experience
Don’t tick every box? That’s okay — training and support are provided.
What’s in it for you - Supportive, experienced team
- Respectful leadership and strong tenure
- Development and training opportunities
- Birthday leave
- Free parking
- A workplace that enjoys celebrating wins and milestones
Sound like your kind of role?
If you’re looking for a
practical, technical role with stability, backed by a team that wants to teach and support you, we’d love to hear from you.
Apply now and bring your care factor with you.
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