Scrum Master & Project Coordinator

Working behind the scenes of their infamous retail brand are teams of people that make their stores come to life. To create a work environment where their team members feel like they belong, they do their best to nurture a supportive culture. Their trust in each other gives them confidence to make an impact in their roles and to their customers. The team members are encouraged to lead their own way, also are empowered, and encouraged to be accountable for making an impact, no matter how big or small.
The role:
The organisation is looking for a Scrum Master / Project Coordinator to support an operational team working on 3-5 year technology driven, business transformation pipeline. The organisation has recently implemented P360 as their product information management system and the scrum master / project coordinator will play a critical role in helping deliver projects which enhance their customers instore experience. 

  • Facilitate daily scrums, sprint planning meetings, and sprint reviews and retrospectives.
  • Manage scrum of scrums to ensure coordination and communication between multiple scrum teams.
  • Support project planning, scheduling, resource allocation, and project adjustment throughout the project lifecycle.
  • Identify, track, and manage project dependencies and impediments, assisting teams in resolution.
  • Foster a collaborative culture and encourage team dynamics that motivate agile teams to achieve higher levels of performance and collective accountability.
  • Ensure teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
  • Update agile tracking systems to provide transparency on product and sprint backlogs.
  • Define and refine agile metrics to track team performance and improve team efficiency.
  • Certified Scrum Master (CSM), Certified Scrum Professional (CSP) or similar certification preferred.
  • Proven experience as a Scrum Master where scrum of scrums was required.
  • Strong knowledge of agile methodology and frameworks like Scrum, Kanban, XP, etc.
  • Excellent skills of coaching, conflict resolution, stakeholder management, empowerment, and increasing transparency.
  • Exceptional communication, organization, and team building skills.
  • Ability to adapt to a changing environment and handle multiple priorities.