Senior Business Analyst - Payments

This organisation has unparalleled expertise in customer-led payment experiences for businesses across Australia and New Zealand. Today, they are the biggest non-bank acquirer of card payments with over 1 billion in transactions every year. Moving businesses beyond payments through an unrivalled understanding of people and the way they pay. They transform transactions into rich payment experiences, helping businesses improve customer satisfaction, enable growth, and operate with greater fraud prevention.

The Senior Business Analyst will take over core service responsibilities - the focus being around interface from an internal view perspective and terminal / instore experience, including day to day product, triage, and process updates.

You will have
  • 5+ years as a Business Analyst in the payments industry  
  • A strong technical understanding of EFTPOS terminals
  • Business / process requests and change requests
  • Strong communicator with engineering and business teams
  • Strong stakeholder / vendor management 
  • Ideally have experience in a hybrid Product / BA role
  • Ideally worked with EFTPOS terminals with vendors such as (Verifone, Agenica, Tyro, Pax or MX51)
*Please note, though there may be flexibility with your experience as a BA / PO the successful candidate must have strong technical experience with EFTPOS terminals.